Group Executive Personal Injury
EML and Chair
Geniere Aplin has 19 plus years’ experience within the insurance industry, holds an Executive MBA from the AGSM and is a lawyer by trade.
Geniere was the youngest appointed Executive General Manager at Suncorp and she has held senior executive roles and board positions both within the public and private sectors. She has managed up to 750 employees and has managed diverse portfolios including procurement and real estate, commercial and personal insurance, through to the banking strategy during the GFC. She also led WorkCover NSW (now icare) through its 2012 reforms and as a consultant in insurance scheme design and to private equity. Geniere has been the Chair of the Board of the Motor Accidents Authority in NSW and on several private and public sector Boards.
Geniere is a mother of a five year old who is focussed on transformational change, both personally and professionally and enjoys leadership, coaching and mentoring her teams and clients to develop or hone their skillsets to adapt to an ever-changing market.
The Resilience Institute
Bradley Hook is the General Manager of the Resilience Institute. He has worked internationally in a range of roles spanning media, technology and human development. Brad’s writing has been featured in international business and travel magazines, including several cover stories, and he is the author of two books: Resilience Mastery and Surfing Life Waves.
At the Resilience Institute, Brad is focused on helping individuals and organisations realise their potential through the development of practical, evidence-based resilience skills. When not delivering seminars, or serving clients around the world, Brad is based in Mount Maunganui, where he enjoys surfing, trail running and working on film projects.
Head of People
Bank of New Zealand
Cath’s works for BNZ as the GM People – Corporate. Cath and her team are responsible for the people functions for Risk, Finance, Strategy and Transformation and People, this includes delivering leadership, talent management and cultural change programmes. Before this role Cath led the Diversity and Inclusion strategies for BNZ including a gender balance “sprint” using qualitative and quantitative data to assess senior female pathways at BNZ and key development opportunities. Her overall experience at BNZ has spanned leading business and operation teams with a focus in strategy, business performance and optimisation. She has also led a project in-sourcing operational work from India to NZ. Prior to BNZ, Cath worked for financial institutions such as ANZ as well as smaller entrepreneurial businesses both here in NZ and overseas. She has a passion for well-being and health and is currently doing part time study in the field of Holistic Performance Nutrition and last year graduated from the Global Women Breakthrough Leaders Program.
Petra has around 20 years’ experience in liability claims management. She spent a number of years as a litigation lawyer in the UK before moving into the London insurance market as a claims manager, handling professional liability risks and managing a claims team of up to 40 staff before moving to New Zealand in 2008. She now manages the claims function at Delta Insurance, where she also oversees the development of the company’s underwriting system. Petra is passionate about improving claims service and processes, and helping clients improve their Risk Management.
Chief Executive Officer
John is CEO and co-founder of Ando, a new insurance player in the NZ market. John has had many years of insurance leadership, including 6 years as CEO of Lumley NZ, before starting Ando. Under John’s leadership, Ando has quickly become a key force for innovation and challenge, as it seeks to deliver customer-centric technologies to make things faster, simpler and more convenient for consumers and partners. John’s vision for Ando is also to make it a brilliant employment brand, with a vibrant culture that supports the evolving needs of the workforce.
National Claims Manager Liability
Sarah O’Brien is QBE’s National Claims Manager - Liability Claims. She has previously worked with NZI Professional Risks and prior to that worked in insurance and employment law as a Principal at Fortune Manning Lawyers, as an employment lawyer in Edinburgh and as a policy adviser in the then Ministry of Women’s Affairs. She is a qualified solicitor in New Zealand, Scotland and England & Wales. Sarah is a long time supporter of women’s rights, including working for a decade on the board of Stop Demand Foundation, which works to prevent the sexual exploitation of women and children. She currently sits on the interview panel for the Yvonne AM Smith Scholarship, which promotes international post-graduate education for women in business and law. Sarah is passionate about people leadership and the facilitation of workplace culture that provides space for women and men to lead their fullest lives.
Group Chairman and Managing Director
Ian is Group Managing Director of Delta International Limited. Headquartered in New Zealand Delta International subsidiaries include Delta Insurance New Zealand; Delta Property Insurance; and Delta Insurance Singapore. Since founding Delta in 2014 key achievements have been: providing the most Comprehensive Product for Cyber Risk and Risk Management in NZ, Asia and Singapore; Key Partner to the NZ Government on Cyber Security Strategy & the OECD; New Zealand’s first locally provided Environmental and Pollution offering; launched extensive Thought Leadership for Cyber, Environmental & Technology; Founding Member FintechNZ https://fintechnz.org.nz/ and InsureTech https://insurtechasia.org/ associations; DeltaDigital Launch in Singapore https://www.deltadigital.sg/; Deloitte Fast 50 2017 (#34); ANZIIF Underwriting Agency of the Year 2017 New Zealand IANZ Insurer of the Year 2017; NZTE Focus 700 member; the first Lloyd’s Coverholder in Singapore https://deltainsurance.sg/; and Launch of Delta Property Insurance 01/2018 as of 1st January 2018;
Prior to founding Delta, Ian worked at AIG for nearly 15 years and held a range of executive positions that have taken him from London to Hong Kong, Singapore, New York and Auckland; including Worldwide Head of Professional Liability/Cyber from 2008 to 2011. Prior to joining AIG, Ian worked for Marsh FINPRO in London. He is a graduate of Loughborough University, UK, where he earned an Honours Degree in Economics and Finance and is a Chartered Insurer and an Associate of the Chartered Insurance Institute (ACII). He is also a Member of the Institute of Directors (MInstD) and ANZIIF (SnrAssoc).
Ian lectures, speaks and commentates regularly on particularly Professional Liability and Cyber Liability trends and exposures and has presented at industry events across the Asia Pacific including Asia Insurance Review, Connect Smart, STRATUS, PLUS, Advisen, netdiligence, IBANZ and ANZIIF.
Vanessa is the General Counsel and Company Secretary for Kiwi Wealth (a 100% NZ owned and operated investment management business), leading the risk, assurance, AML compliance and legal teams. Vanessa has spent more than 20 years working in commercial and corporate law. From 2014 she led a team of lawyers as Head of Corporate Legal at the Financial Markets Authority, focussing on transitioning financial markets participants into the new Financial Markets Conduct regime and spearheading the regulation of emerging fintech in New Zealand. In 2015 she was included in the Legal 500 GC Powerlist as one of only 50 in-house lawyers across Australia and New Zealand recognised for helping shape innovation in the industry and in 2017 she received the FMA’s Chairperson’s award in recognition of her work. Before joining Kiwi Wealth, Vanessa was Head of Legal – Wealth & Insurance at Kiwibank.
Chief Executive Officer
Nadine Tereora was appointed Chief Executive Officer of Fidelity Life in 2016. She is charged with increasing shareholder returns and setting Fidelity Life up for a sustainable and successful future, with the customer at the centre of everything the company does.
Nadine played a central role in securing a $100m cornerstone investment in Fidelity Life by the New Zealand Super Fund in early 2018 to drive further innovation and growth.
Nadine’s leadership experience in the financial services industry is extensive and includes becoming the first female CEO of a Suncorp Group company when she was appointed to head up Asteron Life. Her other roles include Executive General Manager of Customer Experience at Suncorp, Chief Operating Officer at AIA New Zealand and several senior roles at Sovereign. Nadine has also been a Financial Services Council Board member since October 2016.
Under Nadine’s leadership both Asteron Life and Fidelity Life have won top industry awards, including Fidelity Life being named Life Insurance Company of the Year in both 2017 and 2018.
Chief Executive Officer
Emma has extensive experience in the agricultural and financial services industries; over the last 10 years Emma has held senior leadership roles at New Zealand-based agricultural insurer FMG and prior to that an executive role in a New Zealand IT solutions company, and audit roles with Deloitte.
Originally from New Zealand, Emma has a strong affinity with agribusiness through her family and financial services background. Having witnessed first-hand the devastating impacts of natural disasters on the farming community, Emma understands the role a specialist rural insurance partner can provide in supporting the primary producers sector. As a mother and CEO, Emma is a passionate advocate for gender equality. Women only make up 2.3% of CEOs in Australian agribusinesses, and Emma is that 2.3%. The statistics in the insurance industry paint a similar and confronting picture.
Emma firmly believes it’s vital for individuals as well as organisations – both the public and private sector – to consider practical ways how we can embrace the largely untapped economic potential of female leaders in insurance and agriculture.
Executive Manager – General Insurance Sales and Service
A strategy leader with extensive experience leading strategic thinking and business planning for the future. Having been in the Financial Services sector for 10 years, she has had roles in Finance, Product Development, Corporate Strategy and most recently heading the Sales & Service team across NZ. Currently, chairing the Suncorp Millennials Cohort across NZ and AU, is a member of the Suncorp NZ Diversity & Inclusion Council and is driving the innovation agenda in the Suncorp NZ business.
Entrepreneur & Fashion Designer
Karen Walker’s eccentrically elegant style has established a stellar international following for her ready-to-wear, eyewear, jewellery, bags and fragrance.
Karen’s signature energy and optimism define the label. Her designs cleverly play with cultural subtext, juxtaposing luxe and street, masculine and feminine, folk and utility, creating pieces that are both directional and wearable: Maggie Gyllenhaal, Adele, Lorde, Priyanka Chopra, Rihanna, Gigi Hadid, Florence Welch and Lady Gaga count themselves amongst the formidable roster of celebrity fans.
The brand is available at retail in 42 countries, 200 cities and 1020 stores including Barneys New York, Nordstrom and Harvey Nichols.
Her influence has seen her consistently ranked for the past six years in The Business of Fashion’s powerhouse BoF 500, reflecting her position as a global industry figure shaping the future.
Head of Insurance
Larissa Vaughan is currently the Head of Insurance for Kiwibank and manages the Kiwi Insurance business. She has over 25 years experience in financial services including banks and fund managers in New Zealand and London. She is also a qualified lawyer and previously specialised in financial services law, litigation and governance. She has a particular interest in Fin and Insure Tech and founded the NZ FinTech Regulatory Roundtable. Her legal work kicked off robo advice law changes in NZ. In her spare time Larissa enjoys travelling with her family, reading and running (11 marathons and counting).